Refund Policy

Last updated: 28 June 2026

This Refund Policy explains how refund requests are handled for Language Voice Tutor.

Nothing in this Refund Policy limits any mandatory consumer rights that apply to you under applicable law.

1. Free trial

After your first account registration, you receive a 7-day trial with the same learning features as Pro.

No payment is required to start this registration trial.

Because the registration trial is free, there is no payment to refund for the trial itself.

2. Refund window for initial paid subscription payment

Initial paid Pro subscription payments may be eligible for a refund within 30 days of the transaction date.

This 30-day window applies to the first paid Pro subscription payment unless a longer or different mandatory consumer right applies by law.

3. Renewal payments

Renewal payments are generally not refundable unless:

• required by applicable law;
• there was duplicate billing;
• a confirmed technical issue prevented reasonable use of the paid service and support could not resolve it;
• the refund is approved after review.

You can cancel a subscription at any time to prevent future renewal.

4. Eligible refund reasons

A refund may be considered where:

• you request it within the refund window;
• you were charged more than once for the same subscription period;
• paid access was not provided after a successful payment;
• a technical issue prevented reasonable use of the paid service and support could not resolve it;
• applicable law gives you a withdrawal or refund right.

5. Non-refundable cases

Refunds may be denied where:

• the request is outside the refund window and no mandatory legal right applies;
• there is evidence of fraud, abuse, or misuse;
• the issue was caused by unsupported devices, unsupported operating systems, or user-side configuration outside our control;
• the request relates to a renewal that could have been cancelled before the renewal date, unless required by law or approved after review.

6. How to request a refund

To request a refund, contact support@languagevoicetutor.com and include:

• the email address used for your account;
• the purchase email address if different;
• approximate purchase date;
• short explanation of the request;
• receipt or order reference, if available.

Do not send full payment card details.

7. Paddle orders

Website purchases are expected to be processed through Paddle.

For Paddle.com orders, you may also request a refund through the “View receipt” or “Manage subscription” link in your transaction confirmation email, through your account billing page if available, or through Paddle buyer support.

Paddle.com may review and process refunds for website purchases because Paddle acts as the merchant of record for those orders.

8. Effect of refund

If a refund is approved, your access to the refunded paid features may end.

9. Processing time

Approved refunds are normally returned to the original payment method where possible. Processing time may depend on Paddle.com, the payment provider, bank, card network, and applicable law.

10. Support

For refund questions, contact: support@languagevoicetutor.com